Project: Redesign the current CRM(Customer Relationship Management) application and incorporate usability rules to make the CRM more user friendly
Project type: Internship assignment at SPIN Internet Media
Category: Multimedia design, Interaction design, Graphic Design
Techniques: Usability, User centered design, Wireframes, Graphic design, Web design, Photoshop, Axure wireframe tool
During my internship at Spin Internet Media, I was asked to analyze the current CRM application and redesign it based on usability principles. The current CRM had many usability flaws and the board of Spin asked me to redesign it. After analyzing the current application, the business requirements, and the users and their needs I began by making wireframes and testing these with the focus group. When the wireframes were done, I began designing the new CRM and on the right you see the results of my redesign.
- Tim Gillissen
Some of the information is blurred for privacy reasons.
The images to the right are smaller than the actual designs. Quality may have been decreased during resizing.